Olivia Casson

Hospitality Consultant and Licensed Business Broker (NSW)

Sydney

0420 316 599

o.casson@gsebrokers.com.au

With over 25 years in the hospitality industry, I bring a rare mix of high-level strategy and real-world grit to my consulting work. I am Michelin-trained and battle-tested in both the UK and Australian markets, and I have opened, rebranded, or grown more than 25 venues across cafes, restaurants, bars, clubs, and large-scale catering operations.

I have worked on concept-to-launch projects for some of the UK’s most respected hospitality groups, sharpening my ability to turn big ideas into commercially successful, fully operational venues. I now bring that same sharp eye for feasibility and execution to independent businesses.

Before joining GSE, I was the operations manager for a global hospitality group, overseeing a $50M portfolio. I’ve led high-performing teams, fixed broken systems, and helped countless owner-operators avoid burnout while building sustainable businesses. Whether it’s improving margins, designing better rosters, preparing for exit, or navigating a lease negotiation, I cut through the noise with a practical, founder-first approach.

My sweet spot? Helping independent operators turn chaos into clarity – then profit.

Recent consulting clients have seen dramatic shifts: one business went from under $400K in valuation to a $995K listing after just three months of my coaching. Others have uncovered six-figure savings through operational reviews alone – no revenue growth required.

I’m not a theorist or a cheerleader. I’m a strategist, fixer, and coach who knows what it takes because I’ve done it myself.”

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